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1.
Narrat Inq Bioeth ; 13(3): 199-204, 2023.
Artigo em Inglês | MEDLINE | ID: mdl-38661993

RESUMO

In 12 narratives, medical workers from Afghanistan, Darfur, Gaza, Iraq, Israel, Myanmar, and Ukraine describe the day-to-day challenges of providing quality medical care in austere conflict zones. Faced with severe shortages of supplies, overwhelmed by sick and injured civilians and soldiers, and subject to constant attacks on medical personnel and facilities, the contributors to this collection confront difficult dilemmas of justice, medical impartiality, neutrality, burnout, and moral injury as they struggle to fulfill their duties as medical professionals, military officers, and conscientious citizens.


Assuntos
Ética Médica , Militares , Humanos , Medicina Militar/ética , Oriente Médio , Justiça Social , Qualidade da Assistência à Saúde/ética , Narração
2.
PLoS One ; 17(2): e0262637, 2022.
Artigo em Inglês | MEDLINE | ID: mdl-35192637

RESUMO

BACKGROUND: Despite efforts to incorporate experience of care for women and newborns in global quality standards, there are limited efforts to understand experience of care for sick newborns and young infants. This paper describes the manifestations, responses, and consequences of mistreatment of sick young infants (SYIs), drivers, and parental responses in hospital settings in Kenya. METHODS: A qualitative formative study to inform the development of strategies for promoting family engagement and respectful care of SYI was conducted in five facilities in Kenya. Data were collected from in-depth interviews with providers and policy makers (n = 35) and parents (n = 25), focus group discussions with women and men (n = 12 groups), and ethnographic observations in each hospital (n = 64 observation sessions). Transcribed data were organized using Nvivo 12 software and analyzed thematically. RESULTS: We identified 5 categories of mistreatment: 1) health system conditions and constraints, including a) failure to meet professional standards, b) delayed provision of care; and c) limited provider skills; 2) stigma and discrimination, due to provider perception of personal hygiene or medical condition, and patient feelings of abandonment; 3) physically inappropriate care, including providers taking blood samples and inserting intravenous lines and nasogastric tubes in a rough manner; or parents being pressured to forcefully feed infants or share unsterile feeding cups to avoid providers' anger; 4) poor parental-provider rapport, expressed as ineffective communication, verbal abuse, perceived disinterest, and non-consented care; and 5) no organized form of bereavement and posthumous care in the case of infant's death. Parental responses to mistreatment were acquiescent or non-confrontational and included feeling humiliated or accepting the situation. Assertive responses were rare but included articulating disappointment by expressing anger, and/or deciding to seek care elsewhere. CONCLUSION: Mistreatment for SYIs is linked to poor quality of care. To address mistreatment in SYI, interventions that focus on building better communication, responding to the developmental needs of infants and emotional needs for parents, strengthen providers competencies in newborn care, as well as a supportive, enabling environments, will lead to more respectful quality care for newborns and young infants.


Assuntos
Atitude do Pessoal de Saúde , Abuso Emocional , Instalações de Saúde/ética , Serviços de Saúde Materna/ética , Qualidade da Assistência à Saúde/ética , Adulto , Feminino , Grupos Focais , Acessibilidade aos Serviços de Saúde/estatística & dados numéricos , Humanos , Lactente , Recém-Nascido , Quênia , Pais/psicologia , Parto/fisiologia , Gravidez , Pesquisa Qualitativa , Estigma Social
3.
Rev. cuba. salud pública ; 47(4)dic. 2021.
Artigo em Espanhol | LILACS, CUMED | ID: biblio-1409247

RESUMO

Introducción: La conciliación vida laboral-familiar impacta positivamente en el ámbito laboral, familiar y en la calidad de los servicios. Objetivo: Establecer una estrategia de conciliación vida laboral-familiar como factor de calidad de los servicios estomatológicos en la clínica Julio Antonio Mella de Guantánamo. Métodos: Se realizó un estudio de intervención, el muestreo fue no probabilístico según los criterios de selección establecidos. El universo lo constituyeron 10 estomatólogas y cinco directivas, con sus respectivas parejas. Para la recolección de la información se aplicó un cuestionario diseñado por los autores, validado mediante el criterio de expertos, y se realizaron entrevistas en profundidad. Resultados: La dimensión estructura alcanzó el valor de -1,08 antes de la intervención y 0,73 después, la dimensión proceso -0,39 antes y después 0,15; la dimensión resultado -0,71 antes y 0,43 después, por lo que las tres dimensiones de calidad del servicio se evaluaron como adecuadas desde la perspectiva de la conciliación vida laboral-familiar por alcanzar valores inferiores a 1 antes de la intervención, y por encima de ese valor después de su realización. El índice del estado actual de la organización antes de la intervención fue de -0,48 en la categoría de retroceso moderado, después de la intervención fue de 0,54, ubicado en la categoría de avance moderado. Conclusiones: La evaluación de la estrategia demostró su efectividad en la Clínica Julio Antonio Mella de Guantánamo al modificar hacia resultados positivos el valor del estado actual de la organización con su implementación(AU)


Introduction: The reconciliation of work-family life has a positive impact on the work, family environment and the quality of services. Objective: Establish a work-life reconciliation strategy as a factor in the quality of stomatological services at ´´Julio Antonio Mella´´ Clinic in Guantánamo. Methods: An intervention study was conducted; the sampling was non-probabilistic according to the established selection criteria. The universe consisted of 10 stomatologists and five female managers, with their respective partners. For the collection of information, a questionnaire designed by the authors was applied, it was validated using expert criteria, and in-depth interviews were conducted. Results: The structure dimension reached the value of -1.08 before the intervention and 0.73 after, the process dimension -0.39 before and 0.15 after; the result dimension had -0.71 before and 0.43 after, so that the three dimensions of quality of service were evaluated as adequate from the perspective of work-family life reconciliation for reaching values below 1 before the intervention and above that value after its completion ; the index of the current state of the organization before the intervention was -0.48 in the category of moderate regression, and after the intervention it was 0.54, placed in the category of moderate progress. Conclusions: The evaluation of the strategy demonstrated its effectiveness at ´´Julio Antonio Mella Clinic in Guantánamo province by modifying the value of the current state of the organization with its implementation towards positive results(AU)


Assuntos
Humanos , Masculino , Feminino , Qualidade da Assistência à Saúde/ética , Medicina Bucal , Equilíbrio Trabalho-Vida
5.
Pediatr Clin North Am ; 68(3): 607-619, 2021 06.
Artigo em Inglês | MEDLINE | ID: mdl-34044988

RESUMO

Integrated behavioral health models of care offer many benefits for patient experience and outcomes. However, multidisciplinary teams are comprised of professionals who each may have different professional norms and ethical obligations, which may at times be in conflict. This article offers a framework for negotiating potential conflicts between professional norms and expectations across disciplines involved in integrated behavioral health teams.


Assuntos
Atenção à Saúde , Serviços de Saúde Mental , Pediatria , Qualidade da Assistência à Saúde , Criança , Competência Clínica , Atenção à Saúde/ética , Atenção à Saúde/normas , Ética Médica , Humanos , Serviços de Saúde Mental/ética , Serviços de Saúde Mental/normas , Equipe de Assistência ao Paciente/ética , Equipe de Assistência ao Paciente/normas , Pediatria/ética , Pediatria/normas , Profissionalismo/ética , Profissionalismo/normas , Qualidade da Assistência à Saúde/ética , Qualidade da Assistência à Saúde/normas
6.
Med Health Care Philos ; 24(2): 189-204, 2021 Jun.
Artigo em Inglês | MEDLINE | ID: mdl-33788079

RESUMO

The Covid-19 pandemic is a tragedy for those who have been hard hit worldwide. At the same time, it is also a test of concepts and practices of what good care is and requires, and how quality of care can be accounted for. In this paper, we present our Care-Ethical Model of Quality Enquiry (CEMQUE) and apply it to the case of residential care for older people in the Netherlands during the Covid-19 pandemic. Instead of thinking about care in healthcare and social welfare as a set of separate care acts, we think about care as a complex practice of relational caring, crossed by other practices. Instead of thinking about professional caregivers as functionaries obeying external rules, we think about them as practically wise professionals. Instead of thinking about developing external quality criteria and systems, we think about cultivating (self-)reflective quality awareness. Instead of abstracting from societal forces that make care possible but also limit it, we acknowledge them and find ways to deal with them. Based on these critical insights, the CEMQUE model can be helpful to describe, interrogate, evaluate, and improve existing care practices. It has four entries: (i) the care receiver considered from their humanness, (ii) the caregiver considered from their solicitude, (iii) the care facility considered from its habitability and (iv) the societal, institutional and scholarly context considered from the perspective of the good life, justice and decency. The crux is enabling all these different entries with all their different aspects to be taken into account. In Corona times this turns out to be more crucial than ever.


Assuntos
Atitude Frente a Saúde , COVID-19/epidemiologia , Qualidade da Assistência à Saúde , Idoso , Humanos , Modelos Organizacionais , Países Baixos , Garantia da Qualidade dos Cuidados de Saúde/ética , Qualidade da Assistência à Saúde/ética , Instituições Residenciais/ética , Instituições Residenciais/organização & administração , Instituições Residenciais/normas
9.
Semergen ; 47(2): 122-130, 2021 Mar.
Artigo em Espanhol | MEDLINE | ID: mdl-33358090

RESUMO

Public health emergencies, such as the current SARS-CoV-2 coronavirus pandemic, have led to tragic resource constraints that prevent lives from being saved. This has led to tensions in patient-centered care as the backbone of the system in normal conditions and the same care in emergencies originating in the COVID-19. In this review we address some of the healthcare, organizational and ethical problems that this scenario has caused in primary care such as: cancellation of programmed activities; scarce home care and follow-up of elderly, chronically ill and immobilized patients; shortage of PPE and the exposure to risk of healthcare professionals, and finally the problems associated with telemedicine and telephone attention to patients.


Assuntos
COVID-19/prevenção & controle , Alocação de Recursos para a Atenção à Saúde/ética , Acessibilidade aos Serviços de Saúde/ética , Controle de Infecções/métodos , Atenção Primária à Saúde/ética , Telemedicina/ética , COVID-19/epidemiologia , Alocação de Recursos para a Atenção à Saúde/métodos , Alocação de Recursos para a Atenção à Saúde/organização & administração , Acessibilidade aos Serviços de Saúde/organização & administração , Serviços de Saúde para Idosos/ética , Serviços de Saúde para Idosos/organização & administração , Humanos , Controle de Infecções/instrumentação , Controle de Infecções/organização & administração , Pandemias , Equipamento de Proteção Individual/provisão & distribuição , Atenção Primária à Saúde/métodos , Atenção Primária à Saúde/organização & administração , Qualidade da Assistência à Saúde/ética , Qualidade da Assistência à Saúde/organização & administração , Espanha/epidemiologia , Telemedicina/métodos , Telemedicina/organização & administração
10.
Rev. enferm. UERJ ; 28: e35224, jan.-dez. 2020.
Artigo em Inglês, Português | LILACS, BDENF - Enfermagem | ID: biblio-1096015

RESUMO

Objetivo: investigar a atuação dos enfermeiros frente à amamentação cruzada e correlacionar com a atual questão da precarização do trabalho. Método: estudo qualitativo do tipo descritivo com base metodológica de análise do discurso, realizado com seis enfermeiras da Estratégia de Saúde da Família (ESF) por meio de um grupo focal. Resultados: o tema amamentação cruzada é apresentado como um indicador de conflitos ético-profissionais no processo de trabalho, expressando-se nos seguintes aspectos: conhecimento das prescrições de contraindicação, sensação de dificuldade em intervir e transferência à nutriz por qualquer dano à saúde da criança. Considerações finais: no cotejo entre esses resultados e uma organização de trabalho com normas e rotinas institucionalizadas, discutem-se como efeitos da não utilização de técnicas de aconselhamento, a fragilização da autonomia da nutriz, de forma imperceptível, reproduzidas por enfermeiros na assistência.


Objective: to investigate nurses' role related to cross-breastfeeding and to correlate with the current issue of precarious work.Method: descriptive andqualitative study based on methodological discourse analysis, carried out with six nurses from Estratégia de Saúde da Família (ESF) Program through a focus group. Results: cross-breastfeeding topic is presented as an indicator of ethical-professional conflicts in the work process, expressing itself in the following aspects: knowledge of prescriptions of contraindication, feeling of difficulty in intervening and transference to the nursing mother for any harm to the child's health. Final considerations: in the comparison between these results and a work organization with institutionalized norms and routines, we discuss the effects of not using counseling techniques, the fragility of nurses' autonomy, imperceptibly reproduced by nurses in care.


Objetivo: investigar el papel de las enfermeras relacionadas con la lactancia cruzada y su correlación con el tema actual del trabajo precario. Método: estudio descriptivo y cualitativo basado en el análisis metodológico del discurso, realizado con seis enfermeras del Programa Estratégia de Saúse da Familia (ESF) através de un grupo focal. Resultados: el tema de la lactancia cruzada se presenta como un indicador de conflictos ético-profesionales en el proceso de trabajo, expresándose en los siguientes aspectos: conocimiento de prescripciones de contraindicación, sensación de dificultad para intervenir y transferencia a la madre lactante por cualquier daño a la salud del niño Consideraciones finales: en la comparación entre estos resultados y una organización de trabajo con normas y rutinas institucionalizadas, discutimos los efectos de no utilizar técnicas de asesoramiento, la fragilidad de la autonomía de las enfermeras, reproducida imperceptiblemente por las enfermeras bajo cuidado.


Assuntos
Humanos , Feminino , Adulto , Pessoa de Meia-Idade , Qualidade da Assistência à Saúde/ética , Condições de Trabalho , Aleitamento Materno , Papel do Profissional de Enfermagem , Estratégias de Saúde Nacionais , Contraindicações , Relações Trabalhistas , Brasil , Competência Clínica , Grupos Focais , Pesquisa Qualitativa
12.
Nurs Outlook ; 68(6): 838-844, 2020.
Artigo em Inglês | MEDLINE | ID: mdl-33097227

RESUMO

Registered nurses are an essential workforce group across the globe. They use their expertise and skill sets every day in clinical practice to protect, promote, and advocate on behalf of patients and families under their care. In this article we discuss the physical, emotional, and moral stresses that nurses are experiencing in their day-to-day practice settings created by the novel coronavirus. We consider the demands placed on nurses by unexpected patient surges within hospital environments and inadequate personal protective equipment and other critical resources, challenging nurses' ability to meet their professional and ethical obligations. We also share our thoughts on supporting nurses and others now, and ideas for needed healing for both individuals and organizations as we move forward. Finally, we argue for the need for substantive reform of institutional processes and systems that can deliver quality care in the future when faced with another devastating humanitarian and public health crises.


Assuntos
COVID-19/enfermagem , Enfermeiras e Enfermeiros/psicologia , Cuidados de Enfermagem/ética , Cuidados de Enfermagem/psicologia , Recursos Humanos de Enfermagem Hospitalar/ética , Recursos Humanos de Enfermagem Hospitalar/psicologia , Qualidade da Assistência à Saúde/ética , Adulto , Coronavirus , Ética em Enfermagem , Feminino , Humanos , Masculino , Pessoa de Meia-Idade , Estresse Ocupacional , Pandemias , Estados Unidos
14.
Med Sci (Paris) ; 36(4): 303-307, 2020 Apr.
Artigo em Francês | MEDLINE | ID: mdl-32356699

RESUMO

TITLE: L'éthique des essais thérapeutiques. ABSTRACT: La pandémie de COVID-19 a conduit certains acteurs reconnus de la médecine à renoncer aux méthodes codifiées de la recherche médicale au profit d'affirmations établies dans l'urgence et sans réelle évaluation scientifique. Autant l'on peut comprendre que certains praticiens recourent à ce qui leur est ainsi proposé, autant cette confusion entre action dans l'urgence et recherche scientifique serait lourde de conséquences si elle venait à se généraliser, et cela à de multiples points de vue : image et rôle de la science, qualité et éthique de la recherche médicale et en fin de compte sort des malades soumis à des traitements mal évalués. Ce sont ces questions qui motivent la mise au point qui suit sur les questions d'éthique associées de longue date aux « essais thérapeutiques ¼, cette procédure rationnelle d'acquisition dans les meilleurs délais d'informations fiables sur les avantages et les risques des traitements dont on envisage l'éventuelle utilisation.


Assuntos
Ensaios Clínicos como Assunto/ética , Ética Médica , COVID-19 , Ensaios Clínicos como Assunto/legislação & jurisprudência , Infecções por Coronavirus/epidemiologia , Infecções por Coronavirus/terapia , Serviços Médicos de Emergência/ética , Serviços Médicos de Emergência/história , Serviços Médicos de Emergência/legislação & jurisprudência , Serviços Médicos de Emergência/métodos , História do Século XXI , Humanos , Consentimento Livre e Esclarecido/ética , Consentimento Livre e Esclarecido/legislação & jurisprudência , Consentimento Livre e Esclarecido/normas , Conhecimento , Legislação Médica , Pandemias , Pneumonia Viral/epidemiologia , Pneumonia Viral/terapia , Melhoria de Qualidade , Qualidade da Assistência à Saúde/ética , Qualidade da Assistência à Saúde/legislação & jurisprudência , Projetos de Pesquisa/legislação & jurisprudência , Projetos de Pesquisa/normas , Terapias em Estudo/ética , Terapias em Estudo/normas
15.
Cancer ; 126(17): 3896-3899, 2020 09 01.
Artigo em Inglês | MEDLINE | ID: mdl-32463478

RESUMO

The treatment of patients with cancer who test positive for severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) poses unique challenges. In this commentary, the authors describe the ethical rationale and implementation details for the creation of a novel, multidisciplinary treatment prioritization committee, including physicians, frontline staff, an ethicist, and an infectious disease expert. Organizational obligations to health care workers also are discussed. The treatment prioritization committee sets a threshold of acceptable harm to patients from decreased cancer control that is justified to reduce risk to staff. The creation of an ethical, consistent, and transparent decision-making process involving such frontline stakeholders is essential as departments across the country are faced with decisions regarding the treatment of SARS-CoV-2-positive patients with cancer.


Assuntos
Betacoronavirus , Infecções por Coronavirus/complicações , Atenção à Saúde/ética , Pessoal de Saúde/ética , Neoplasias/complicações , Pandemias/ética , Pneumonia Viral/complicações , Qualidade da Assistência à Saúde/ética , Assistência Ambulatorial/ética , Assistência Ambulatorial/organização & administração , COVID-19 , Tomada de Decisão Clínica , Infecções por Coronavirus/virologia , Atenção à Saúde/organização & administração , Pessoal de Saúde/organização & administração , Humanos , Neoplasias/radioterapia , Segurança do Paciente , Pneumonia Viral/virologia , Qualidade da Assistência à Saúde/organização & administração , SARS-CoV-2
16.
Am J Bioeth ; 20(6): 52-64, 2020 06.
Artigo em Inglês | MEDLINE | ID: mdl-32441594

RESUMO

Ethically challenging situations routinely arise in the course of illness and healthcare. However, very few studies have surveyed patients and family members about their experiences with ethically challenging situations. To address this gap in the literature, we surveyed patients and family members at three hospitals. We conducted a content analysis of their responses to open-ended questions about their most memorable experience with an ethical concern for them or their family member. Participants (N = 196) described 219 unique ethical experiences that spanned many of the prevailing themes of bioethics, including the patient-physician relationship, end-of-life care, decision-making capacity, healthcare costs, and genetic testing. Participants focused on relational issues in the course of experiencing illness and receiving medical care and concerns regarding the patient-physician encounters. Many concerns arose outside of a healthcare setting. These data indicate areas for improvement for healthcare providers but some concerns may be better addressed outside of the traditional healthcare setting.


Assuntos
Temas Bioéticos , Família/psicologia , Pacientes Internados/psicologia , Qualidade da Assistência à Saúde/ética , Adulto , Idoso , Tomada de Decisões/ética , Dissidências e Disputas , Conflito Familiar/ética , Feminino , Acessibilidade aos Serviços de Saúde/ética , Hospitais , Humanos , Masculino , Pessoa de Meia-Idade , Relações Profissional-Paciente/ética , Pesquisa Qualitativa , Inquéritos e Questionários , Assistência Terminal/ética , Estados Unidos
17.
Haemophilia ; 26(4): 622-630, 2020 Jul.
Artigo em Inglês | MEDLINE | ID: mdl-32311205

RESUMO

INTRODUCTION: Nurses play a central co-ordinating role in delivering comprehensive care for people with haemophilia and allied bleeding disorders, for which they need a broad range of competencies. The UK Haemophilia Nurses Association (HNA) published a role description in 1994 which was developed into a competency framework in 2014. This has now been updated to reflect current educational and clinical practice. AIM: To summarize the evidence supporting the nurse's advanced role within haemophilia care and develop new competencies to deliver comprehensive care within a multidisciplinary team. METHODS: Systematic reviews were identified by PubMed literature search. The HNA conducted workshops to consult its membership, and the authors incorporated this input to update its competency framework within the structure outlined by Health Education England in multiprofessional framework for advanced clinical practice in England (2017). RESULTS: The proposed framework includes five domains (Clinical knowledge, Clinical/direct care, Communication and support, Collaborative practice and Research) supported by indicators for four levels of practice (beginner, competent, proficient and expert). The framework is a tool which nurses and their managers can use to assess skills and knowledge, and identify learning needs appropriate to personal development and improve patient care and outcomes. CONCLUSION: The HNA has developed a new competency framework to provide a strong foundation for haemophilia specialist nurses to continue improving services for people living with bleeding disorders and their families, as well as supporting personal development alongside new therapeutic options, models of care and follow-up.


Assuntos
Competência Clínica/normas , Assistência Integral à Saúde/economia , Hemofilia A/enfermagem , Papel do Profissional de Enfermagem/história , Adulto , Atitude do Pessoal de Saúde , Criança , Comunicação , Assistência Integral à Saúde/ética , Análise Custo-Benefício/economia , Atenção à Saúde/ética , Feminino , Hemofilia A/terapia , História do Século XXI , Humanos , Masculino , Qualidade da Assistência à Saúde/ética , Reino Unido/epidemiologia
20.
Nurs Ethics ; 27(3): 673-685, 2020 May.
Artigo em Inglês | MEDLINE | ID: mdl-32043424

RESUMO

BACKGROUND: It is stated that high ethical sensitivity positively affects the quality of nursing care. However, the relationship between nursing care quality and ethical sensitivity has not been clearly demonstrated in researches. AIM: This study was carried out to determine the relationship between surgical nurses' care behaviors and their ethical sensitivity. METHOD: The sample of this cross-sectional, descriptive-correlational study consists of 308 nurses who worked at the surgical departments in four Turkish hospitals. The data were collected using the "Nurse Description Form" developed by the researcher, "Caring Behaviours Inventory-24" and "Ethical Sensitivity Questionnaire." Data were evaluated by the Mann Whitney U test, Kruskal Wallis one-way analysis of variance and Spearman correlation analysis. ETHICAL CONSIDERATIONS: The study was approved by the ethics committee. Verbal and written consent was received from the nurses. RESULTS: It was found in the study that nurses' Caring Behaviours Inventory-24 total score median was 5.25 (4.83-5.58), nurses' perception level of caring quality was high, median of Ethical Sensitivity Questionnaire total score was 89.00 (75.00-101.00) and nurses' ethical sensitivity was moderate. A negative significant relation was found between nurses' Caring Behaviours Inventory-24 total score and Ethical Sensitivity Questionnaire total score (r = -0.162; p = 0.009). A negative relation was also detected between nurses' working period at the current clinic and providing benefit (r = -0.147; p = 0.012), holistic approach (r = -0.139; p = 0.018) and orientation (r = -0.175; p = 0.003) scores of Ethical Sensitivity Questionnaire sub-scales. CONCLUSION: Nurses' perception levels of caring quality were high and their ethical sensitivity levels were moderate. It was found out that nurses' ethical sensitivity increased together with their perception of caring quality, and as their working period at the current clinic increased, the ethical sensitivity also increased in terms of the sub-scales of providing benefit, holistic approach, and orientation. The factors that adversely affect the quality of nursing care and ethical sensitivity should be examined and attempts should be made to improve the working environment.


Assuntos
Enfermeiras e Enfermeiros/psicologia , Enfermagem de Centro Cirúrgico/ética , Percepção , Qualidade da Assistência à Saúde/normas , Adulto , Atitude do Pessoal de Saúde , Correlação de Dados , Estudos Transversais , Ética em Enfermagem , Feminino , Humanos , Masculino , Pessoa de Meia-Idade , Enfermeiras e Enfermeiros/normas , Enfermeiras e Enfermeiros/estatística & dados numéricos , Enfermagem de Centro Cirúrgico/normas , Psicometria/instrumentação , Psicometria/métodos , Qualidade da Assistência à Saúde/ética , Qualidade da Assistência à Saúde/estatística & dados numéricos , Estatísticas não Paramétricas , Inquéritos e Questionários , Turquia
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